Why the quality of the consumable products you use on your iJetClassic or IJetNXT matters!
We want to extend the reminder that it is important as an IJetAdvantage customer; you are buying your consumables through iJetColor. While we know that there are some companies selling ink at a lower cost, these are not certified to run with your machine.
How using these generic inks can affect you
In one phrase “mechanical problems”! We have seen customers have issues with their machine that are anything from the early failure of a printhead to the shorting out of a mother board.
Unnecessary down time.
When buying the lower cost ink you are risking the chance of having a machine down for hours or even days. Is the money you save on this uncertified product worth the dissatisfaction of your customer or loss of production time (and maybe lost wages by your operator).
Void/Loss of iJetAdvantage Warranty.
It is noted in your signed IJetAdvantage that use of consumable supplies voids your warranty. This means: no more warranty covered parts. No discounts on wearable parts, no support, and no prorated costs on supplies (Ex: Printhead) that fail early.
Turning your workhorse into a problem or losing a customer. As noted above, the risk of those mechanical problems could mean replacing parts or supplies that range in cost from hundreds to thousands of dollars. We understand that budget matters! However, when factoring in you’re the savings you are getting, does this cost also leave you room in your budget for breakdowns?
We are sympathetic to the needs of our customers and the costs they face of doing business every day. But with your best interest in mind, we want to make sure you know that you get what you pay for by buying consumable products and with the lower pricing you see online, it could make it more expensive for you in the long run.
Not sure what to do? Call us – our iJetColor technical team or sales team can share with you the best practices of what to do next or ways to evaluate if you can save money to extend your productivity on the iJetColor systems or even find ways to evaluate other technologies that could give you that competitive advantage.
I’m here to help!
Kelly Kuester